Ratings & Reviews
Resident Reviews
|Recommended: YesIssues in the back drive parking area — the only problem that I have is the kids playing in the driveway area and their toys bicycles being left in the driveway and sidewalk area. It's all in the back area.
response from property -We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you’ve described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Luella Washington, Community Manager
|Recommended: YesThank for services — Last year Jacuzzi and Sauna was working good. But this year these complex not running correctly. Could you check these complex
Regards
We appreciate the time you took to give us 5-stars! It's great to know that we were able to provide you with the highest levels of service. Thank you for bringing this to our attention, I will have a maintenance look in this.
|Recommended: YesReview — I live living here
We are grateful and appreciate the time you took to leave your review. Hearing that your experience went well really makes our day.
|Recommended: YesLived here for almost 8 years — I have loved living here for almost 8 years. My neighbors are like my family and I love the community.
Thank you, Jose, for your kind words. It brings joy to our day knowing that we are exceeding all expectations and delivering customer satisfaction. Make it a great rest of your day
|Recommended: YesMaintenance completed — I wanted to say how glad I am that my thermostat is working. I didn’t realized how messed up it was. I walked into my apartment and it was cool and refreshing. Thank you so much to Jose for taking care of that ❤️
Beth, Thanks for your review! We hope to continue exceeding your expectations with 5-star service. Thanks again and we look forward to seeing you again soon.
|Recommended: YesNice place to live. — This is a nice place. Convenient to schools.
Hello Fang, Thank you for the awesome feedback of Alister Galleria. We're here for you anytime!
Paige B., Assistant Community Manager
|Recommended: YesNew tenant — I have only been a resident here for going on a week now, and I can say no complaints. My new home feels really cozy and I enjoy the beauty of our property 😁 All smiles
Hello Jaria, Thanks for the great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!
|Recommended: YesI moved in a little over a month ago and I absolutely love it here It is incredibly quiet and peaceful and feels very safe to me. I love my apartment and plan on staying for many years to come Also Paige is great and has been extremely helpful maintenance has been great as well
Hannah,
We're delighted to hear about your experience with Alister Galleria! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! We're here for you anytime!
Luella Washington,
Property Community Director
|Recommended: YesAlister Community Review — Stay here is comfortable and have no issues as of now.
Dear Shashikrant,
Thanks for the rating Alister Galleria with 5-stars! It's great to know that we were able to provide you with the highest levels of service. We truly value your recommendation and are confident we can continue to provide excellent service in the future. We're here for you anytime!
Luella Washington,
Community Director
|Recommended: YesBIG THUMBS UP — This new management company is fantastic The Leasing Manager is so easy to deal with and she deserves a raise.
Robert,
Thank you for your wonderful comments. I will share these with our team. We are so happy to have Luella here at Alister Galleria. We look forward to your continued residency. Community Manager
|Recommended: YesNice apartment — The apartment is very quiet and clean. It is a very convenient location to school and shopping. The maintenance staff and property staff is very helpful and friendly.
Hu Juan,
Thank you for taking the time to leave us such a wonderful review. Here at Aliter Galleria, we strive to provide exceptional service to our residents, and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 281-789-0080 or stop by the office. Thank you again!
Luella Washington,
Community Manager
|Recommended: YesLove the Alister — I was SO worried about moving to the galleria, but Alister has been DIVINE
Hey Paige, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has provided exceptional service for you. Please reach out to us with any additional questions or comments! See you soon!
|Recommended: YesAlister — All is great
Good morning Joan,
We are happy to read that our team has provided exceptional service for you. We hope to continue exceeding your expectations with 5-star service. It was a pleasure to serve you.
Luella W., Community Manager
|Recommended: YesPeaceful and clean — Great location. Professional and friendly management team. Fast response to any maintenance issues. And the best you get enough sun light which is amazing.
Hello NdFatou, We're delighted to hear about your experience! We are happy to read that our team has provided exceptional service for you. We hope to continue exceeding your expectations with 5-star service. It was a pleasure to serve you.
|Recommended: NoTho staff people in the office — I don’t Iike the new staff in the office they are not good people they won’t post my money order to reduce the Balance hate it here ready to move
Tonya, We appreciate you taking the time to provide your feedback. Here at Alister Galleria, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us at 281-781-0080, and we will set up a time that works best for you. Luella Washington, Community Manager