Ratings & Reviews
Resident Reviews
|Recommended: YesNot just an apartment but a home — I truly enjoy living here and tell everyone that this is not an apartment but a place to call home. The ladies in the office, especially Lyella, are awesome and deserve this praise. She always asks about my daughter and how I am doing. If this is good resident service, I don't know what is.
|Recommended: YesRefreshing change — Nice place live and you can walk around the community at ease.
Trash pickup is hit or miss somedays so it makes me wonder why we have to pay if they don't show up.
response from property -Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing your recommendations on how we can provide a better living experience to our guests. Paige Baldwin, Assistant Community Manager
|Recommended: YesGreatest Place Ever — I renewed because I could not find a place better than here. Can you imagine the prices the other apartments are charging If you need to be treated like a real person come to live here
Hello, Thanks for choosing us and leaving such a great review! Let us know what we need to do to earn your continued loyalty. See you next time!
|Recommended: YesAll Around — The community is quiet, and the staff is great. On move in day, we requested maintenance repairs within our apartment and they responded with due diligence. The only complaint I have is that our washer still leaks after our request but overall everything that we requested has been fulfilled.
Thanks so much for taking the time to share your positive experience! We're always happy to help, so don't hesitate to contact us if you need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!
|Recommended: YesAndre Ballini — Friendly staff and neighbors and the location is the best
Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!
|Recommended: YesThank for services — Thank you for the services and friendly staff.
Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We're here for you anytime!
|Recommended: YesAlister ❤️ — I love to live here
Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.
|Recommended: YesAlister ❤️ — I lobo to live here
Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.
|Recommended: YesGreat place to stay — I love Alister. It’s a very welcoming community, clean, and professional.
Thank you for your honest feedback. Our goal is to deliver a great experience and we missed the mark. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards, Luella Washington
|Recommended: YesI love this place. The ladies in the office are so helpful and attentive. its so beautiful and quiet here
Thank you for your honest feedback. Our goal is to deliver a great experience and we missed the mark. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards,Luella Washington
|Recommended: YesI picked the right place — Thank you ladies for all you do for your residents.
Thank you for your honest feedback. Our goal is to deliver a great experience and we missed the mark. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards, Luella Washington
|Recommended: YesResident Review — Wholeheartedly love the apartments
Thanks for choosing Alister Galleria and leaving such a great review! We're thrilled that you had a 5-star experience at our location. We look forward to serving you many more times in the future! See you soon! Luella W., Community Manager
|Recommended: YesJalyn was fantastic
Hi Eric! Thank you so much for taking the time to leave Alister Galleria a 5-star review! We're so happy to hear that Jayln provided exceptional customer service and we look forward to continuing this. If there's anything we can assist with, please do not hesitate to reach out! Luella W., Community Manager
|Recommended: YesIssues in the back drive parking area — the only problem that I have is the kids playing in the driveway area and their toys bicycles being left in the driveway and sidewalk area. It's all in the back area.
We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you’ve described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Luella Washington, Community Manager
|Recommended: YesThank for services — Last year Jacuzzi and Sauna was working good. But this year these complex not running correctly. Could you check these complex
Regards
We appreciate the time you took to give us 5-stars! It's great to know that we were able to provide you with the highest levels of service. Thank you for bringing this to our attention, I will have a maintenance look in this.