Ratings & Reviews

Overall Rating

5
(30 reviews)
96.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Frank G. - |Recommended: YesNot just an apartment but a home — I truly enjoy living here and tell everyone that this is not an apartment but a place to call home. The ladies in the office, especially Lyella, are awesome and deserve this praise. She always asks about my daughter and how I am doing. If this is good resident service, I don't know what is.
submitted by Tina M. - |Recommended: YesRefreshing change — Nice place live and you can walk around the community at ease. Trash pickup is hit or miss somedays so it makes me wonder why we have to pay if they don't show up.
response from property -Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing your recommendations on how we can provide a better living experience to our guests. Paige Baldwin, Assistant Community Manager
submitted by Akbar M. - |Recommended: YesGreatest Place Ever — I renewed because I could not find a place better than here. Can you imagine the prices the other apartments are charging If you need to be treated like a real person come to live here
response from property -Hello, Thanks for choosing us and leaving such a great review! Let us know what we need to do to earn your continued loyalty. See you next time!
submitted by Ricky M. - |Recommended: YesAll Around — The community is quiet, and the staff is great. On move in day, we requested maintenance repairs within our apartment and they responded with due diligence. The only complaint I have is that our washer still leaks after our request but overall everything that we requested has been fulfilled.
response from property -Thanks so much for taking the time to share your positive experience! We're always happy to help, so don't hesitate to contact us if you need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!
submitted by Andre B. - |Recommended: YesAndre Ballini — Friendly staff and neighbors and the location is the best
response from property -Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!
submitted by Murat A. - |Recommended: YesThank for services — Thank you for the services and friendly staff.
response from property -Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We're here for you anytime!
submitted by Sergio H. - |Recommended: YesAlister ❤️ — I love to live here
response from property -Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.
submitted by Sergio H. - |Recommended: YesAlister ❤️ — I lobo to live here
response from property -Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you.
submitted by Sade S. - |Recommended: YesGreat place to stay — I love Alister. It’s a very welcoming community, clean, and professional.
response from property -Thank you for your honest feedback. Our goal is to deliver a great experience and we missed the mark. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards, Luella Washington
submitted by Gloria C. - |Recommended: YesI love this place. The ladies in the office are so helpful and attentive. its so beautiful and quiet here
response from property -Thank you for your honest feedback. Our goal is to deliver a great experience and we missed the mark. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards,Luella Washington
submitted by Juwan B. - |Recommended: YesI picked the right place — Thank you ladies for all you do for your residents.
response from property -Thank you for your honest feedback. Our goal is to deliver a great experience and we missed the mark. Customer happiness is important to us and we hope you will give us another chance in the future. Kindest regards, Luella Washington
submitted by Achyut R. - |Recommended: YesResident Review — Wholeheartedly love the apartments
response from property -Thanks for choosing Alister Galleria and leaving such a great review! We're thrilled that you had a 5-star experience at our location. We look forward to serving you many more times in the future! See you soon! Luella W., Community Manager
submitted by Eric - |Recommended: YesJalyn was fantastic
response from property -Hi Eric! Thank you so much for taking the time to leave Alister Galleria a 5-star review! We're so happy to hear that Jayln provided exceptional customer service and we look forward to continuing this. If there's anything we can assist with, please do not hesitate to reach out! Luella W., Community Manager
submitted by Mary S. - |Recommended: YesIssues in the back drive parking area — the only problem that I have is the kids playing in the driveway area and their toys bicycles being left in the driveway and sidewalk area. It's all in the back area.
response from property -We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you’ve described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Luella Washington, Community Manager
submitted by Hatice G. - |Recommended: YesThank for services — Last year Jacuzzi and Sauna was working good. But this year these complex not running correctly. Could you check these complex Regards
response from property -We appreciate the time you took to give us 5-stars! It's great to know that we were able to provide you with the highest levels of service. Thank you for bringing this to our attention, I will have a maintenance look in this.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Galleria, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Galleria, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose