Ratings & Reviews

Overall Rating

5
(39 reviews)
92.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Yun C. - |Recommended: YesNice place — nice place to live, basically safe, quiet and clean. recommend.
submitted by Ashley A. - |Recommended: YesLove this place — This is the most homey, comfortable, safe feeling apartment I’ve stayed at. It’s quiet, lots of greenery, surprising large place. Paige was wonderful She was very helpful helping us move in.
response from property -Hi Ashley, Thank you so much for your kind words! We're thrilled to hear that you've found our apartment to be a cozy and safe haven. Our team takes great pride in providing a peaceful environment with plenty of greenery. If there's anything else you need or if you have any questions, please don't hesitate to reach out. We want to ensure that your time here continues to be enjoyable and comfortable. Welcome home! Paige Baldwin Community Director
submitted by Jennifer S. - |Recommended: NoGuest App — Future residents should be warned that the new guest app requires that the license plate of any guest is registered for every visit. You can't input a reservation ahead of time. You must remember to input it same day. If a guest visits for 3 days, you must register them 3 times. You risk the guest's vehicle will be towed if you ever forget.
response from property -Hi Jennifer, Thank you for taking the time to provide your review of the community. We are hopeful the new parking program will give ease to our residents and guests while visiting the community. I will note your feedback to discuss with the virtual parking program team. Kindly, Paige Baldwin Community Director
submitted by Danielle - |Recommended: NoDo not stay at the Alister galleria They have ROACHES And they do not care that they have ROACHES They claim to have pest control but there are many bugs The water was off for OVER 24 HOURS and they just expect the residents to call 311 for us to do their jobs apparently. Also the GATE IS BROKEN and as a woman I don’t feel safe with everyone just having the ability to access the community. PLEASE do not sign a lease here because they will do everything to make it as difficult as possible to get out of it.
response from property -Hi Danielle, Thank you for taking the time to provide your review of the community. These recent concerns should have been addressed, but we would love to get an update from you if any additional problems have risen. Please contact us at 281-789-0080. Kindly, Paige Baldwin Community Director
submitted by Ashli F. - |Recommended: YesI recently worked with Tasha, an agent at this apartment community, and I must say she provided exceptional service. She was attentive, knowledgeable, and went above and beyond to help me find the perfect apartment. The community itself is clean and quiet, creating a peaceful living environment. The staff members are friendly and always ready to assist with any concerns or requests. Overall, my experience has been fantastic, and I highly recommend this apartment community for its excellent agents, cleanliness, and welcoming atmosphere.
response from property -Hi Ashli, Thank you for taking the time to provide kind words! We are so glad to hear Ms. Tasha took amazing care of you and provided a warm welcome. Don't hesitate to let us know if we can help in any way! Cheers to many years! Kindly, Paige Baldwin Community Director
submitted by Noel - |Recommended: YesLove the staff here My concerns are always addressed, and the common areas are always kept. Most residents pretty much keep to themselves. Will continue to recommend as a place to stay
response from property -Hi Noel, Thank you for taking the time to provide kind words! We hope to see many years of happiness with you! Kindly, Paige Baldwin Community Director
submitted by Ashley S. - |Recommended: YesGreat Place to live, wonderful staff and accomodating
response from property -Hi Ashley, Thank you for taking the time to provide your review of the community. I will share the kind words with the team as they strive to provide an excellent environment for our guests. Kindly, Paige Baldwin Community Director
submitted by Martin - |Recommended: YesI recently had the pleasure of working with Teodesa, the leasing manager at my new apartment complex, and I must say, she is absolutely fantastic. From the moment I started the moving in process, she went above and beyond to ensure a seamless experience. Teodesa's attention to detail and organization skills are truly remarkable. She made the entire moving in process incredibly easy and hassle-free. I have never encountered such a smooth transition before, and it made a world of difference in settling into my new home. One of the standout qualities that sets Teodesa apart is her warm and friendly nature. She greeted me with a genuine smile and made me feel welcome right from the start. Her approachable demeanor and positive attitude made it easy for me to approach her with any questions or concerns I had, and she was always available to assist me promptly. Teodesa's dedication to providing exceptional customer service is truly commendable.
response from property -Martin, We appreciate you taking the time to leave a kind review for our team. We look forward to assisting you in the future. Kindly, Paige Baldwin
submitted by Gilnairy H. - |Recommended: YesGreat place — Very comfortable.
response from property -Thank you for taking the time to share your positive experience at Alister Galleria. We are so happy you chose to call our community home, and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to contact us at (281) 789-0080 or stop by the office. Thank you again! Luella Washington, Community Manager
submitted by Frank G. - |Recommended: YesNot just an apartment but a home — I truly enjoy living here and tell everyone that this is not an apartment but a place to call home. The ladies in the office, especially Lyella, are awesome and deserve this praise. She always asks about my daughter and how I am doing. If this is good resident service, I don't know what is.
response from property -Thank you for taking the time to leave us such a wonderful review. Here at Alister Galleria, we strive to provide exceptional service to our residents, and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to contact us at (281) 789-0080 or stop by the office. Thank you again! Luella Washington, Community Manager
submitted by Tina M. - |Recommended: YesRefreshing change — Nice place live and you can walk around the community at ease. Trash pickup is hit or miss somedays so it makes me wonder why we have to pay if they don't show up.
response from property -Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing your recommendations on how we can provide a better living experience to our guests. Paige Baldwin, Assistant Community Manager
submitted by Akbar M. - |Recommended: YesGreatest Place Ever — I renewed because I could not find a place better than here. Can you imagine the prices the other apartments are charging If you need to be treated like a real person come to live here
response from property -Hello, Thanks for choosing us and leaving such a great review! Let us know what we need to do to earn your continued loyalty. See you next time!
submitted by Ricky M. - |Recommended: YesAll Around — The community is quiet, and the staff is great. On move in day, we requested maintenance repairs within our apartment and they responded with due diligence. The only complaint I have is that our washer still leaks after our request but overall everything that we requested has been fulfilled.
response from property -Thanks so much for taking the time to share your positive experience! We're always happy to help, so don't hesitate to contact us if you need anything. Please reach out to us with any additional questions or comments! We're here for you anytime!
submitted by Andre B. - |Recommended: YesAndre Ballini — Friendly staff and neighbors and the location is the best
response from property -Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!
submitted by Murat A. - |Recommended: YesThank for services — Thank you for the services and friendly staff.
response from property -Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We're here for you anytime!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Galleria, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Galleria, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose